Acceptable use policy
The standards that apply when you use the Foramind website and platform. This version is effective from 1 November 2026.
What these terms cover
This Acceptable Use Policy (“Policy”) sets out the standards that apply when you use our website www.foramind.com (“Our Website”) and the Foramind AI platform and any related applications, application programming interfaces (APIs) and services (together with Our Website, the “Services”). It applies when you access the Services, submit any text, prompts, files, data or other material to them (“Inputs”), use any content generated by the Services in response to your Inputs (“Outputs”), share any Inputs or Outputs with others, link to Our Website or interact with the Services in any other way.
Who we are and how to contact us
The Services are operated by Foramind Technologies Limited (“We”, “Us” or “Our”). We are registered in England and Wales under company number 16968436 and have our registered office at 62c Stamford Hill, London, England, N16 6XS. To contact us, please email info@foramind.com.
By using the Services you accept this Policy
By using the Services, you confirm that you accept the terms of this Policy and that you agree to comply with them. If you do not agree to the terms of this Policy, you must not use the Services.
If you use the Services on behalf of a business, school or other organisation (for example, as an Authorised User under that organisation’s subscription), you must also comply with any additional rules your organisation sets for your use of the Services. Your organisation is responsible for ensuring that its users comply with this Policy.
Other terms that may apply to you
- Our Website Terms of Service also apply to your use of Our Website.
- If you or your organisation have a subscription to the Services, the applicable Foramind Subscription Agreement also applies. This Policy forms part of those terms.
- Our Privacy Policy explains how we use personal data, including Inputs and Outputs.
- Our Cookie Policy sets out information about the cookies on Our Website.
Changes to this Policy
We amend this Policy from time to time. Every time you wish to use the Services, please check this Policy to ensure you understand the terms that apply at that time. Where you have a subscription, we will tell you about any material changes in accordance with your Subscription Agreement. These terms were most recently updated on 1 November 2026.
Who may use the Services
You must be at least 18 years old to create an individual account or subscription. Pupils and students under 18 may use the Services only through an account provided and managed by their school, college, tutor or other organisation, which is responsible for supervising that use and making sure it is appropriate.
Prohibited uses
You may not use the Services:
- In any way that breaches any applicable local, national or international law or regulation.
- In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To bully, insult, intimidate, harass or humiliate any person.
- To knowingly transmit any data or send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
- In any way that involves terrorist content, or child sexual exploitation or abuse.
- To send, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam), or to carry out phishing or other social engineering.
Rules for inputs and outputs
You are responsible for your Inputs and for how you use Outputs. You must not use the Services to create, submit, store, share or publish any Input or Output that:
- Is defamatory, obscene, offensive, hateful, discriminatory or inflammatory, or promotes violence, self-harm or illegal activity.
- Contains or depicts sexual content involving any person under the age of 18, or any child sexual abuse material. We will report any such material to the relevant authorities.
- Infringes any copyright, database right, trade mark or other intellectual property right of any other person, or that you do not have the right to submit.
- Breaches any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Contains personal data about another person that you do not have a lawful basis to share, or (unless expressly permitted by your Subscription Agreement) any special category personal data such as health information, or personal data relating to children.
- Impersonates any person, misrepresents your identity or affiliation with any person, or is intended to deceive, including deceptive “deepfake” content.
- Is presented as having been created by a human, or as being verified or endorsed by Us, where this would mislead anyone.
- Is used to commit academic misconduct, including submitting Outputs as your own work in any examination, coursework or assessment where this is not permitted by the rules of your school, college, university or examination board.
You must not rely on Outputs as professional advice. You must not use Outputs to make decisions that have legal or similarly significant effects on any individual (for example, decisions about employment, credit, insurance, housing, admissions or assessment results) without meaningful review by an appropriately qualified human. Outputs may be inaccurate, incomplete or out of date, and you are responsible for checking them before you rely on or share them.
Protecting the Services
You also agree:
- Not to reproduce, duplicate, copy, sell, resell or otherwise commercially exploit any part of the Services in contravention of Our Website Terms of Service or your Subscription Agreement.
- Not to share your login details or account with anyone else, allow any person who is not an authorised user to access the Services, or exceed the number of users, AI Usage Allowance (as defined in your Subscription Agreement) or other usage limits that apply to your subscription.
- Not to attempt to bypass, disable or interfere with any safety filter, content moderation, rate limit, usage limit or other security or technical control of the Services, including by using “jailbreaking”, prompt injection or similar techniques.
- Not to decompile, reverse engineer or disassemble the Services, or attempt to extract or discover any underlying model, model weights, system prompts, source code, training data or hidden configuration.
- Not to use any robot, spider, scraper or other automated means to access the Services or to extract data from them, except through an API or other means that We expressly make available to you.
- Not to use the Services or any Outputs to develop, train or improve any artificial intelligence or machine-learning model or any product or service that competes with the Services.
- Not to carry out any vulnerability scanning, penetration testing or load testing of the Services without Our prior written consent.
- Not to access without authority, interfere with, damage or disrupt:
- any part of the Services;
- any equipment or network on which the Services are stored or run;
- any software used in the provision of the Services, including any third-party AI model or service used by Us; or
- any equipment or network or software owned or used by any third party.
Monitoring and reporting
We may (but are not obliged to) use automated tools and human review to detect and prevent breaches of this Policy, for example to identify abuse, unlawful content or security threats. We do this in accordance with Our Privacy Policy.
If you become aware of any use of the Services or any content that could comprise or be connected to child sexual abuse or exploitation, or that could comprise terrorist content or be connected to terrorism, please contact us immediately at info@foramind.com. To report any other breach of this Policy, please contact us at the same address.
Breach of this policy
When We consider that a breach of this Policy has occurred, We may take such action as We deem appropriate.
Failure to comply with this Policy constitutes a material breach of Our Website Terms of Service and, where applicable, of your Subscription Agreement, upon which you are permitted to use the Services, and may result in Our taking all or any of the following actions:
- Immediate, temporary or permanent withdrawal of your right to use the Services, including suspension or termination of your account or API access.
- Immediate, temporary or permanent removal of any Input or Output that breaches this Policy.
- Issue of a warning to you and, where you use the Services through an organisation (such as your employer or school), notification of that organisation.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as We reasonably feel is necessary or as required by law.
To the extent permitted by law, We exclude Our liability for all action We may take in response to breaches of this Policy. The actions We may take are not limited to those described above, and We may take any other action We reasonably deem appropriate. Where you have a subscription, any suspension or termination will also be subject to the terms of your Subscription Agreement.
How this contract can be transferred
We can transfer Our rights and obligations under the terms of this Policy to any third party, provided this does not adversely affect your rights under this Policy.
Governing law
If you are a consumer, the terms of this Policy, its subject matter and its formation are governed by the laws of England and Wales. You and We both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, the terms of this Policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales.
